Many of the things that make our emergency response one of a kind.
Innovation is not just technology, but the people who operate it to keep you safe. AAA’s communication team consists of emergency medical dispatch trained and certified specialists working 24/7/365 on high alert for any emergency that may happen.
Integrated Computer-Aided Dispatch and Billing System (CAD)
Integrated Computer Telephone/Radio Interface (CTI)
Real-time Weather Satellite
Real-time Recording and Playback Devices
Integrated CAD Reporting System
VHF High-Band Radio System
SMART911
Navigator
Mapping
A national service that automatically populates your profile information allowing us to get right to your emergency.
A play-by-play GPS system connected to our dispatch servers tracking and assisting our EMS personnel from the moment your call is answered to the moment you safely arrive at your destination.
A predictive software system that tracks the frequency of calls, call times, and call locations, keeping us aware of high-target areas to stay proactive even before an emergency happens.
Regional Disaster Coordination
Outside of emergency response, the AAA Communications Center serves as the region’s hub for disaster coordination. We know how great of an impact a disaster can cause in our community and its families. That’s why we help coordinate communication efforts to provide as much relief as possible during a time that can be difficult for us all.
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